Shipping policy
Shipping & Delivery Policy (India)
At Qivora, we deliver premium curated products across India via reliable domestic express courier partners.
1. Delivery Timelines & Charges
| Region | Processing Time | Estimated Delivery Time | Shipping Fee |
| Metro Cities | 1 – 2 Business Days | 3 – 5 Business Days |
FREE on all orders |
| Rest of India | 1 – 2 Business Days | 5 – 7 Business Days | FREE on orders over ₹999 (Flat ₹79 below ₹999) |
2. Tracking & Dispatch
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Tracking ID: Sent via SMS, WhatsApp, and Email as soon as your order is dispatched.
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Order Status: You can track your shipment in real-time via our Track Order page.
3. Cash on Delivery (COD)
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COD Available: Applicable for select pincodes across India.
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Verification: COD orders require a quick OTP verification via phone before fulfillment.
4. Multiple Deliveries
As Qivora curates items from specialized hubs, products in the same order may occasionally arrive in separate packages at no extra cost.
5. Customer Support
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Email: support@qivora.com
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Hours: Monday to Saturday | 10:00 AM – 7:00 PM IST